Blog

  • Episode 1 - Bâtir une équipe commerciale pérenne

  • Episode 2 - Excellence en gestion de partenaire

  • Episode 3 - Choisir le bon positionnement

  • Episode 4 - Développer le Customer Intimacy

  • Episode 5 - Réussir l'adoption du CRM

  • Episode 6 - Leadership en zones de conflit

  • Episode 7 - Account Manager 5.0 - Etes-vous prêt ?

  • Episode 8 - COV-19 : 5 ans déjà, quelles leçons pour nos organisations ? 

  • Episode 9 - B2B et IA en 2025 : une intégration inéluctable

  • Episode 10 - Economie de l'attention en B2B

  • Episode 11 : Le facteur géopolitique
Janvier 2025

Ep. 11 : The Geopolitical Factor

You name it ! From trade wars to sanctions, resource disputes and shifting alliances, the geopolitical landscape significantly influences all aspects of business operations.Geopolitical dynamics have the power to :👉 Reshape market trends👉 Disrupt supply chains👉 Impact profitability 👉 Redefine global opportunitiesVery quickly...Understanding these forces is not limited to governments or large corporations but is a critical consideration for businesses of all sizes willing to maintain profitability, competitiveness and resilience. (Even if you are not attending WEF 2025 😅)Navigating risks while seizing global opportunities requires a perfect awareness of key geopolitical impacts on business :📌 Economic sanctions📌 Trade policies, tariffs📌 Currency fluctuations📌 Political stability, risks📌 Supply chain disruptions📌 Technological sovereignty📌 Regulations and compliance📌 Globalization and decoupling📌 Energy and resources security📌 Climate agreements and policiesBy anticipating and addressing these factors, organizations can effectively manage risks and leverage international opportunities. So... how businesses can mitigate such risks effectively ?👉 Strengthen local knowledge and relationships👉 Advocate and engage with policymakers👉 Invest in geopolitical intelligence👉 Enhance cybersecurity measures👉 Adopt flexible operating models👉 Leverage political risk insurance👉 Monitor trade policy changes👉 Engage in scenario planning 👉 Foster diversified markets👉 Diversify supply chainsetc.In short, stay informed, adapt strategically and thrive in this ever-evolving geopolitical landscape.

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Ep. 9 : B2B et IA en 2025

🚀 2025 : L’année où B2B et IA s’unissent pour gravir de nouveaux sommets ! 🏔️L’année des grands défis et des grandes opportunités.👉 Vos prospects continueront de dire "envoyez-moi un email"Grâce à l’IA, vous saurez exactement quand les relancer, quel message, quel ton utilisé (et avec le bon media pour capter leur attention).🎯👉 Les buzzwords évolueront plus vite que vos CRMAujourd’hui "hypercroissance"Demain "IA générative", les fameux "robots qui bossent 24/7". 🤖

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Décembre 2024

Ep. 8 : COV-19, 5 ans déjà, quelles leçons ?

It’s been almost 5 years… The pandemic revealed the strengths and weaknesses of businesses worldwide.👉 Have we truly learned from it or are we back to our old ways?🌐 Supply Chain Resilience The pandemic exposed vulnerabilities : overdependence on specific suppliers/regions, shortages of critical supplies.➡️ Today: geopolitical conflicts, trade restrictions and material shortages.🎯 Solutions: diversification, nearshoring, and leveraging AI to predict risks.🔄 Work-from-HomeRemote work proved its value. But the "return-to-office" debate is still ongoing.✨ Innovation lies in hybrid models, balancing flexibility and collaboration.🔑 Businesses embracing trust and autonomy aren’t just adapting—they’re future-proofing.⚡ Geopolitical TensionsGlobal conflicts, sanctions and shifting trade policies are reshaping economic relationships.🌍 Trend : "friend-shoring" and regional alliances to secure stability.♻️ Interdependence in Essential GoodsThe pandemic highlighted the balance between autonomy and interdependence. Nations and businesses lacking self-sufficiency in areas like healthcare or energy faced major challenges.💡 Trend : Strategic interdependence — forming resilient partnerships while developing critical capabilities locally. 💪 Agility and AdaptabilityThe companies that thrived during the pandemic were those that adapted fast. Whether pivoting business models, accelerating digital transformation or empowering teams to make quick decisions, agility made the difference between success and stagnation.Agility requires fostering a culture of innovation, decentralizing decision-making and investing in tools and skills for the future.Are businesses embedding this mindset deeply enough to withstand the next disruption ?Looking Forward

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Ep. 5 : Réussir l'adoption du CRM

💡Adopting a CRM is not an easy sell, especially if your team views it as a time-consuming task rather than a valuable tool. So, how can you make sure your sales team embraces the CRM without feeling like it's just another burden to bear ? 🔑 Here are some key strategies to achieve successful adoption :✅ Make It Easy and Relevant 🖥️The key is simplicity. If the CRM doesn’t align with your team’s workflow, they’ll quickly reject it. Choose a tool that’s intuitive and minimizes the time spent entering data. Make sure your team can focus on what matters most — selling.✅ Communicate the Value—Don’t Just Require It 💡Rather than simply enforcing CRM usage, focus on explaining how it benefits them. Sales teams need to understand its impact on their success. When they see the CRM as a tool that directly impacts their performance, they’ll be more inclined to use it consistently.✅ Integrate with Existing Tools 🔄A CRM should enhance your team’s productivity, not disrupt it. Ensure that the CRM integrates smoothly with other tools your team is already using. The fewer obstacles there are, the easier it will be for your salespeople to embrace it.✅ Set Clear Expectations for Data Quality 📊The biggest challenges with CRM adoption is ensuring the data entered is accurate and useful. Set clear guidelines on what is good data. Teach your team the importance of maintaining up-to-date records and explain how accurate data benefits everyone.✅ Provide Ongoing Training and Support 🎓Your sales team will need continuous support and refresher sessions to keep the CRM top of mind and ensure they are using it effectively. Additionally, providing quick access to a support team can make troubleshooting much easier.✅ Incentivize CRM Usage and Best Practices 🏆Gamify CRM usage. Recognition and small incentives for efficient CRM usage can drive healthy competition and reinforce the importance of keeping the system active.✅ Avoid Overengineering 🛠️Organizations often try to maximize the potential of their CRM, developing it to the point where it becomes overly complex. When this happens, users become overwhelmed, and CRM adoption suffers. Keep it streamlined. A CRM should be a tool that makes your sales process more efficient, not a labyrinth to navigate.✅ Foster a Culture of CRM Champions 🙌Encourage leaders within your team to champion the CRM. Sales leaders or early adopters can share their experiences and best practices with the rest of the team. 💡The goal is to ensure your CRM is seen as a tool that simplifies the sales process, provides valuable insights, and ultimately boosts performance. When done right, the CRM doesn’t just become another tool to manage.

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Novembre 2024

Ep. 3 : Choisir le bon positionnement

Ever heard about the "Three Disciplines Framework" ? a concept that helps businesses to decide where to focus their efforts to achieve sustained growth and long-term success. Simple, efficient but so crucial for organizations.But how do you decide which of the three disciplines to prioritize ?👌 Operational ExcellenceThis discipline emphasizes efficiency, cost management and streamlined processes. Companies that focus on operational excellence excel in delivering consistent and high-quality products/services at the best possible price. Think of brands like Toyota and McDonald's. If your goal is to dominate the market through efficiency, this is the way to go.🥇 Product LeadershipFor businesses that aim to lead the market through innovation, product leadership is key. This discipline prioritizes cutting-edge technology, disruptive ideas and continuous product improvement. Companies like Apple or Tesla excel here. If your strategy revolves around creating the best or most innovative products, product leadership is your choice.🤝 Customer IntimacyFinally, customer intimacy focuses on building strong relationships with customers, offering personalized experiences, and delivering tailored solutions. This discipline is about understanding customer needs better than anyone else and forming long-lasting partnerships. Brands like Amazon or Four Seasons excel in this area. If your business thrives on deep customer connections, this is your path, and this is where you will probably need the best sales people, we will address this in a futur post. 💡 The key challenge ?While it may seem tempting to try and do all three, the reality is that trying to excel in all disciplines can spread resources thin. Focusing on one allows for deeper expertise and better outcomes. Choosing the right discipline depends on your company’s strengths, market position and long-term strategy.

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Ep. 2 : Excellence en gestion de partenaire

In B2B business models, the role of a "Channel Manager" or "Alliance Manager" is pivotal for driving long-term growth and fostering collaboration between organizations. Obviously, technical skills and strategy are important but the soft skills truly set exceptional channel managers apart. A common mistake would be to consider this role as a back office support in the organization... well, that's the exact opposite actually. In "unambiguous" B2B, your very first 🥇 clients are your partners.Exceptional you said ? 🔑 Strong Communication SkillsEffective communication is the cornerstone of a successful partnership. Whether negotiating contracts, aligning objectives or resolving issues, the ability to clearly communicate is crucial. Always be there for the good moments but more importantly for the tough times.🤝 Empathy, Empathy, Empathy Understanding your partners' needs, challenges, and goals helps to build trust and rapport. An empathetic approach fosters stronger relationships and ensures mutual success in the partnership.🔐 Reliability back-to-backA word is a word. It takes time and effort to build trust. It takes going the extra mile to show that you are someone your partner can be counted on and it can be broken in a split second .🔄 Adaptability Every partnership is unique. The ability to pivot to new circumstances is vital. Whether adapting to market shifts, evolving needs or internal changes, flexibility ensures that the partnership remains resilient, impactful.💡 Problem-Solving MindsetChallenges arise in any partnership. What matters the most is how you approach the challenge. A solution-oriented mindset paired with creative problem-solving helps turn obstacles into opportunities.🌐 Relationship-Building, leaving the confort zoneB2B partnerships are long-term investments. Building strong, enduring relationships with partners is essential for sustained success. It requires patience, consistency and a genuine commitment to mutual success. It's a permanent effort even when things are running well with existing relationships, always be looking to extend.🔍 Strategic VisionA great Channel Manager must think both tactically and strategically. Being able to align day-to-day activities with the broader business goals ensures that partnerships contribute to long-term growth and innovation.💪 ResilienceThe road to success in B2B partnerships isn’t always smooth. Remaining focused, motivated and positive through setbacks ensures that you and your partners continue to drive forward, even during challenging times.An outstanding Channel or Alliance Manager blends these qualities with strong business acumen to create value for all parties involved.

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Ep. 1 : Bâtir une équipe commerciale pérenne

In today’s competitive landscape, having a well-rounded sales team is critical for success. Wisely incorporating both junior and senior profiles creates a positive long-term spiral of benefits :Perspectives : Young professionals bring fresh ideas and innovative approaches, often rooted in recent training and modern sales techniques. Their creativity can effectively complement the experience and strategic thinking of senior team members.Mentorship : Pairing juniors with seniors fosters a culture of mentorship. This sharing of expertise helps juniors develop their skills more rapidly while enhancing the leadership abilities of seniors.Balanced Workload : A mix of experience levels allows for a better distribution of responsibilities. Senior reps can handle complex accounts and negotiations, while juniors manage smaller clients or lead generation, ensuring the team operates efficiently.Improved Adaptability : Having both profiles creates a more versatile sales team. Juniors often stay in tune with emerging trends and technologies, while seniors provide stability and proven strategies. This combination enables the team to pivot quickly in response to market changes.Enhanced Team Dynamics : A diverse team encourages collaboration and creativity. The interaction between different experience levels promotes knowledge sharing, leading to innovative solutions to challenges.Long-term Growth : Investing in junior talent ensures a pipeline of future leaders. As they grow and develop, they can take on greater responsibilities, supporting the company’s ongoing growth.In conclusion, a wise balance of profiles as a long term strategy will not only enhance your team’s performance but also drives innovation and growth within your organization.Embrace the strengths of each profile to build a dynamic and effective sales force !

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